Receiving Supervisor – Grocery Division

Victoria

Classification: Non-Union, Supervisory
Reports To: Warehouse Floor Manager

Salary: $62,000/year

Position Summary

The Receiving Supervisor oversees the daily operations of the Receiving Department, ensuring incoming shipments are processed accurately, efficiently, and safely. This position provides leadership and direction to receiving employees, coordinates freight schedules, maintains inventory accuracy, and supports overall warehouse productivity.

Working in a unionized environment, the Receiving Supervisor is responsible for maintaining positive employee relations, ensuring compliance with company policies and applicable labour legislation, and collaborating with the Warehouse Manager to address operational and employee-related matters.

Key Responsibilities

Receiving Operations & Inventory Control

• Oversee daily receiving activities, establish priorities, and coordinate incoming freight and delivery appointments.
• Ensure shipments are accurately received, inspected, documented, and processed in a timely manner.
• Monitor receiving workloads, staffing requirements, and departmental productivity.
• Ensure proper inventory control, product rotation, lot tracking, expiry-date management, and temperature-sensitive handling.
• Identify and resolve receiving discrepancies, damaged shipments, and inventory concerns.
• Maintain clean, organized, and efficient receiving areas.

Supervision & Leadership

• Provide daily direction, coaching, training, and support to Receiving employees.
• Assign work, monitor performance, and promote productivity, accuracy, and accountability.
• Address employee performance and attendance concerns in consultation with the Warehouse Manager and People & Culture.
• Foster a respectful, collaborative, and positive work environment.
• Ensure employees are trained and follow established operational and safety procedures.

Communication & Coordination

• Serve as the primary contact for carriers, vendors, Purchasing, and other departments regarding receiving activities.
• Communicate shipment discrepancies, delivery delays, and operational concerns promptly.
• Maintain accurate receiving records and provide departmental updates to the Warehouse Manager.
• Collaborate with other warehouse departments to support efficient operations and continuous improvement.

Health, Safety & Labour Relations

• Ensure compliance with company safety policies, safe equipment operation, and applicable WorkSafeBC requirements.
• Identify and address workplace hazards and unsafe conditions.
• Supervise unionized employees fairly and consistently, respecting applicable labour legislation and collective agreement provisions, when established.
• Consult with the Warehouse Manager and People & Culture on employee relations, disciplinary matters, and union-related concerns.

Other Responsibilities

• Support warehouse operations and departmental planning as required.
• Identify opportunities to improve receiving processes, efficiency, and accuracy.
• Perform other related duties as assigned.

Qualifications & Requirements

• Previous warehouse or receiving experience, preferably in a supervisory or leadership role.
• Strong leadership, organizational, communication, and problem-solving skills.
• Knowledge of receiving procedures, inventory control, and warehouse operations.
• Experience with warehouse computer systems and receiving documentation.
• Ability to manage competing priorities and make sound operational decisions.
• Experience operating forklifts and powered pallet equipment, with appropriate training and authorization.
• Ability to lift up to 50 lbs as required.
• Knowledge of unionized workplace practices and applicable labour legislation, or willingness to develop this knowledge.