Sales & Marketing Support Coordinator

Reports To: Sales & Marketing Support Team Lead

Supports:   Marketing & Sales Team

Hours & location:  Full-time, Monday–Friday, 8:30 AM–5:00 PM (occasional evenings and weekends). Primarily based in our Acton, ON office, with occasional work required at our Mississauga office and the option to work from home one day per week.

Salary:   $55,000 

Grade: 6

Summary of Role

The Sales & Marketing Support Coordinator plays a key role in supporting the day-to-day operations of our Sales and Marketing teams across the Wellness and Grocery divisions. This is a highly hands-on role that involves a combination of administrative and physical tasks. Key responsibilities include coordinating pre-books and promotional order forms, organizing sales team samples and shipments, assembling gift baskets and promotional materials for events and trade shows, and providing general support across both divisions. The ideal candidate is organized, adaptable, and comfortable with physical, warehouse-related tasks while managing multiple priorities in a fast-paced, collaborative environment.

Key Responsibilities

Pre-books, Order Forms, & Planograms

•  Create order forms and pre-books for seasonal promotions, special offers, and other sales initiatives using existing templates, Excel, and Canva.
•   Assist with set-up and creation of planograms.
•  Upload and maintain resources on company platforms, ensuring materials are current and accessible, and communicate new order forms, pre-books, and seasonal promotions to sales teams.

Sales Team Sample Management & Shipments

•  Coordinate sales-team sample distribution, including sorting and packing samples in a warehouse setting, following up on requested items, shipping to both remote sales representatives and stores as needed.
• Maintain and organize the marketing area in the warehouse, including general upkeep and product rotation.

Gift Baskets, Events, Trade Shows & Sales Support

•  Assemble and ship promotional gift baskets, gift bags, and materials to retailers for events.
•  Support trade-show preparation, set-up and additional tasks as assigned.
•  Provide additional sales support as needed.

Qualifications & Preferred Assets

•  Post-secondary education in Marketing, Business Administration, or a related field, or an equivalent combination of education and relevant work experience.
•  Strong computer skills pertaining to Microsoft 365 Suite, Adobe and Canva. InDesign experience an asset.
• Bilingualism in French and English an asset
•  Previous warehouse experience.
•  Familiarity with the natural health industry.

Core Competencies

•  Hands-On & Adaptable
•  Detail-Oriented & Organized
•  Proactive & Self-Motivated